Student Support and Services Lead

3 days ago


Leicester, Leicester, United Kingdom Lumis Living Full time

Lumis Living, a renowned student accommodation provider, is seeking a highly motivated and detail-oriented individual to fill the role of Assistant Accommodation Manager in Leicester. This exciting opportunity offers the chance to contribute to delivering exceptional resident experiences and maintaining high standards of service delivery.

About the Position

As an Assistant Accommodation Manager, you will work under the guidance of the Accommodation Manager to ensure the smooth operation of Lumis Living's student accommodation in Leicester. Key responsibilities include:

  • Providing exceptional customer service to residents, addressing their queries, concerns, and needs.
  • Supporting the Accommodation Manager in overseeing the day-to-day operations of the facility, including managing maintenance requests and coordinating with contractors.
  • Maintaining accurate records of resident interactions, financial transactions, and property management systems.

Successful candidates will possess excellent communication and interpersonal skills, strong organisational abilities, and the capacity to work independently and collaboratively in a dynamic environment.

Salary and Benefits:

  • Competitive salary: £27,000 - £31,500 per annum.
  • Opportunity for career development within Lumis Living.
  • Death in service insurance.
  • Virtual GP service.
  • Employee assistance programme.
  • GloSave shopping discount vouchers.
  • Eyecare vouchers.
  • 25 days annual vacation increasing to 26 days after 3 years of continuous service.


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