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Front of House Team Member

2 months ago

Ayr, South Ayrshire, United Kingdom whitbread Full time

We're currently recruiting for a Front of House Team Member in our Ayr A77 / Racecourse Premier Inn. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring our guests have a warm and welcoming experience.

Key Responsibilities:

  • Provide outstanding customer service to our guests, responding to their needs and exceeding their expectations.
  • Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests.
  • Make a positive impression on our guests from the moment they arrive, using your friendly personality and customer service skills to make them feel valued.
  • Contribute to a positive and inclusive team environment, supporting your colleagues and promoting a culture of respect and empathy.

What We Offer:

  • A competitive hourly rate, with opportunities for career progression and professional development.
  • A comprehensive training program, designed to help you succeed in your role and achieve your career goals.
  • A range of benefits, including a Whitbread Benefits card, which offers discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A pension and saving schemes, to help you plan for your future.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2, when you join our team.

About Us:

We're Whitbread, the UK's leading hospitality business. We're committed to being an inclusive organisation, valuing diversity and welcoming applications from all backgrounds and situations. We believe that everyone is unique, and we're dedicated to creating a workplace where everyone can thrive.