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Quality Assurance Specialist

2 months ago

Eye, United Kingdom Hales Group Limited Full time
Job Description

We are seeking a skilled and experienced Quality Assurance Specialist to join our client's quality team at Hales Group Limited. In this key role, you will play an integral part in ensuring that our products meet and exceed the highest standards of quality and align with customer expectations.

Key Responsibilities:
  • Product Sample Dispatch: Ensure timely dispatch of product samples to meet customer requirements.
  • Order Verification: Verify that orders are signed off and customers receive materials according to approved specifications.
  • Customer and Supplier Communication: Maintain clear communication with customers and suppliers throughout the product lifecycle.
  • Customer Feedback Management: Actively seek and record feedback on samples from customers to improve product quality.
  • Quality Procedures: Adhere to company Food Safety and Quality procedures to ensure compliance.
  • Health and Safety: Follow Health and Safety policies at all times to ensure a safe working environment.
  • Quality Manager Support: Assist the Quality Manager with various tasks and projects to ensure quality objectives are met.
  • Customer Liaison: Liaise with customers and suppliers to resolve any quality-related issues.
  • Documentation: Complete customer documentation as required to maintain accurate records.
  • Batch Management: Manage batch allocations and update batch/customer attributes in Sage to ensure accurate tracking.
  • Sample Record Management: Maintain sample records, updating them daily to ensure up-to-date information.
  • Technical Collaboration: Collaborate closely with the Technical Team to ensure all products meet Food Safety standards.
  • Sample Preparation: Prepare samples for laboratory testing and input required data into online systems to ensure accurate results.
  • Product Inspection: Conduct sampling and organoleptic inspections of incoming goods to ensure they meet specifications.