Technical Systems Engineer
1 week ago
About Us
Leidos is a global leader in providing innovative solutions to government agencies and commercial clients. Our company culture emphasizes collaboration, innovation, and community involvement.
Job Details
We are seeking a Technical Support Engineer to join our team. As a Technical Support Engineer, you will provide 2nd and 3rd line support for our systems across EMEAI, including lanes/gates/CT-machines, across infrastructure servers to ground-level edge devices.
About the Job
- Provide 2nd and 3rd line support for hardware issues, asset management, and remote access configuration.
- Collaborate with Development and other teams to resolve technical issues and improve system performance.
- Develop and maintain documentation for technical processes and procedures.
- Perform root cause analysis to identify and resolve technical issues.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 2 years of experience in technical support or related field.
- Excellent problem-solving skills and attention to detail.
- Strong communication and teamwork skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Compensation and Benefits
- $85,000 - $110,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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