IT Infrastructure Director

3 weeks ago

Wilmslow, Cheshire East, United Kingdom Candour Solutions Full time
IT Infrastructure Manager

Candour Solutions is seeking an experienced IT Infrastructure Manager to join our team in Wilmslow. As a key member of our IT leadership team, you will be responsible for developing and delivering our technology roadmap for IT Infrastructure.

Key Responsibilities:
  • Develop and deliver a roadmap for IT Infrastructure
  • Develop and evolve a modern workplace strategy, providing end-user technology that is flexible, safe, and seamless, regardless of location
  • Perform root cause analysis of recurring or major incidents and develop a Problem Management Roadmap
  • Use Capacity Management and Monitoring to influence IT investment roadmaps
  • Build strong relationships with business leadership to ensure customer service is delivered to a high standard and the challenges and improvements are understood to build the IT Infrastructure roadmap
Risk and Compliance:
  • Provide oversight of processes, ensuring alignment with policy, risk management, and the requirements of ISO27001
  • Own the IT risk register and risk treatment plan and provide appropriate updates on IT risk to the board
  • Work with Corporate Services Manager and Commercial team to manage responses to customer technical due diligence/audits
Requirements:
  • Prince2 Project Management or similar, desired not essential
  • Microsoft Certified
  • ITIL v3 Foundation
  • Microsoft 365 and Modern Workplace
  • Contract and commercial negotiations
  • Networking and Firewall technologies
  • SaaS Platform governance & IT due diligence
  • Excellent verbal and written communication skills, with the ability to communicate complex information to a non-technical audience

  • IT Operations Director

    3 weeks ago

    Wilmslow, Cheshire East, United Kingdom The Citation Group Full time

    Job Title: IT Operations DirectorAbout the Role:We are seeking a highly skilled and experienced IT Operations Director to support our global IT teams across the UK, Australia, and Canada. This leadership role will oversee and manage service delivery, ensuring excellent service delivery and operational efficiency.Key Responsibilities:* Lead global IT...

  • IT Operations Director

    2 weeks ago

    Wilmslow, Cheshire East, United Kingdom The Citation Group Full time

    Job Title: IT Operations DirectorAbout the Role:We are seeking a highly skilled and experienced IT Operations Director to support our global IT teams across the UK, Australia, and Canada. This leadership role will oversee and manage service delivery, ensuring excellent service delivery and operational efficiency.Key Responsibilities:- Lead global IT...

  • Head of IT Operations Lead

    2 weeks ago

    Wilmslow, Cheshire East, United Kingdom The Citation Group Full time

    Job DescriptionWe are seeking a highly skilled and experienced Head of IT Operations to support our global IT teams across the UK, Australia, and Canada.This leadership role will support the Infrastructure, IT Operations, and Service Desk functions, ensuring excellent service delivery and operational efficiency.The successful candidate will work closely with...

  • Head of IT Operations Lead

    3 weeks ago

    Wilmslow, Cheshire East, United Kingdom The Citation Group Full time

    Job Title: Head of IT Operations LeadAbout the Role:We are seeking a highly skilled and experienced Head of IT Operations Lead to support our global IT teams across the UK, Australia, and Canada. This leadership role will oversee the Infrastructure, IT Operations, and Service Desk functions, ensuring excellent service delivery and operational efficiency.Key...

  • Head of IT Operations

    3 weeks ago

    Wilmslow, United Kingdom The Citation Group Full time

    Head of IT Operations Reports To: Group IT Director Location: UK Hours of Work: Mon-Fri 9am – 5:30pm The Role We are seeking a highly skilled and experienced Head of IT Operations to support our global IT teams across the UK, Australia, and Canada. This leadership role will support the Infrastructure, IT Operations, and Service Desk functions, ensuring...

  • Head of IT Operations

    2 weeks ago

    Wilmslow, United Kingdom The Citation Group Full time

    Head of IT Operations Reports To: Group IT Director Location: UK Hours of Work: Mon-Fri 9am – 5:30pm The Role We are seeking a highly skilled and experienced Head of IT Operations to support our global IT teams across the UK, Australia, and Canada. This leadership role will support the Infrastructure, IT Operations, and Service Desk functions, ensuring...

  • Head of IT Operations

    3 weeks ago

    Wilmslow, Cheshire, United Kingdom The Citation Group Full time

    Head of IT Operations Reports To: Group IT Director Hours of Work: Mon-Fri 9am – 5:30pm We are seeking a highly skilled and experienced Head of IT Operations to support our global IT teams across the UK, Australia, and Canada. This leadership role will support the Infrastructure, IT Operations, and Service Desk functions, ensuring excellent service...

  • Head of IT Operations

    3 weeks ago

    Wilmslow, Cheshire, United Kingdom The Citation Group Full time

    Head of IT Operations Reports To: Group IT Director Location: UK Hours of Work: Mon-Fri 9am – 5:30pm The Role We are seeking a highly skilled and experienced Head of IT Operations to support our global IT teams across the UK, Australia, and Canada. This leadership role will support the Infrastructure, IT Operations, and Service Desk functions,...