Cloud Operations Specialist

3 weeks ago


Dudley, Dudley, United Kingdom ICONICS UK Full time
Job Description

We are seeking a skilled Cloud Operations Specialist to play a key role in the creation and expansion of our Cloud Operations Team, managing cloud solutions with an initial focus on Intelligent Building cloud software deployments.

Main Responsibilities
  • Developing and evaluating processes for deploying cloud applications across various resource types, focusing on Microsoft Azure and associated tooling (devOps).

The candidate will work on optimising cloud application deployment processes with the aim for zero downtime updates.

  • Platform Monitoring

The cloud operations team will define, monitor, and act on infrastructure and application alerts that may affect customer experience and service levels across all deployments.

  • Operational Analysis

The team will record and analyse operational systems data for both infrastructure and application levels, ensuring that cloud resources are right-sized to optimise costs.

  • Incident Management
  • Manage any operational incidents through initial stages of mitigation and correction and help identify corrective actions.
  • Team Growth and Expansion

The Operations Team is expected to expand rapidly over the next few years, and successful candidates will actively contribute to growth and success of solutions. As operational deployments expand, the candidate will operate with a wider team of ICONICS staff based globally.

RequirementsEducation and Experience
  • A degree or industry qualifications around software deployment or data analysis.
  • Experience as DevOps in a similar role, with excellent skills and knowledge of:
  • Azure Infrastructure, its components, and management thereof.
  • Security integrations/authentication with ADFS, AAD, OAuth2, and/or SAML services.
  • Azure DevOps environment (pipelines, boards, backlogs, etc.)
  • Experience integrating multiple cloud services together.
  • Experience analysing cloud system data to identify areas of improvement.
  • Ability to motivate and guide team members to build up their skills.
Technical Skills
  • Creative problem-solving and attention to detail.
  • Ability to communicate professionally to global clients in both technical and non-technical settings.
  • IT infrastructure knowledge around passive and active IT networks, edge, and cloud services.
  • Self-drive and motivated with ownership of tasks and deliverables.

Estimated Salary: £62,500 per annum.



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