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Damp and Mould Surveyor

2 months ago

Bristol, Bristol, United Kingdom Brighter Places Full time

About Our Damp and Mould Surveyor Role:

We are seeking a skilled and experienced Damp and Mould Surveyor to join our planned works & major projects team at Brighter Places. As a Damp and Mould Surveyor, you will provide a high-quality customer-focused and professional repairs service to provide technical solutions and support on complex repairs and maintenance issues related to damp condensation, and mould (D&M) including monitoring of works/services where required, in accordance with Health & Safety policies and statutory obligations.

Key Responsibilities:

  • Provide a high-quality customer-focused service to all residents, leaseholders, other stakeholders and colleagues
  • Support and monitor contractor's delivery of D&M solutions. Liaise with contractors to agree works, raise orders, and carry out pre/post work inspections
  • Work closely with the Coordinators to manage live jobs, arranging workflows with repair partners and keeping customers fully updated
  • Accurately diagnose, specify, order, supervise and manage technical D&M solutions whilst considering all repairs needed
  • Support the Customer Services and Housing teams in answering technical queries and inspections regarding the construction, handover and defects management of properties
  • Ensure relevant legislation and guidance is followed in the delivery of building work including CDM, Health & Safety at Work Act, Building and Planning Regulations

Requirements:

  • HNC, HND, BTEC HND or higher, in a building discipline or relevant experience and training
  • Experienced Surveyor within DC&M Inspections
  • Track record of delivering excellent customer service always, even whilst working under pressure. Acting with integrity and accountability
  • Demonstrable experience of working in reactive maintenance, diagnosing & ordering reactive repairs
  • An understanding of housing and property customer service with an excellent knowledge of building and housing regulations and legislation
  • The ability to communicate clearly and accurately with a wide range of internal and external customers
  • Can work effectively with and support colleagues to help achieve team objectives
  • Excellent influencing and communication skills
  • Holds a valid driver's license

Benefits:

  • £700 annual flexi benefit allowance
  • 30 days annual leave
  • 6.16% pension contribution + life insurance
  • A company culture that promotes diversity and inclusion
  • Commitment to continuous learning and development
  • Access to mental health support
  • Subsidised gym membership
  • And more