Dining Room Attendant
4 weeks ago
About the Role
We are seeking a skilled and friendly Dining Room Attendant to join our team at Hilton Garden Inn London Heathrow. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.
Key Responsibilities
- Welcome guests and promptly attend to tables.
- Take guests' food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate.
- Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations.
- Raising bills and taking payment.
- Ensure that the restaurant is set up and ready for each service period.
- Take responsibility for ensuring the overall cleanliness of the restaurant and bar area.
Requirements
- Providing high quality service and attention to detail comes naturally to you.
- A smart and professional appearance.
- Strong communication skills.
- The ability to remain calm whilst under pressure.
- You value being part of a team and supporting your colleagues.
- Most of all, you will have an approachable, positive, and proactive manner.
What We Offer
We offer a competitive salary, plus Tronc, and a range of benefits including free meals on duty, uniform and dry cleaning, and discounted employee friends and family rates at Arora Hotels.
About Us
Hilton Garden Inn London Heathrow is the only hotel with direct access to Terminal 2 and is directly connected to the underground, mainline and Elizabeth Line. The hotel has 369 rooms and some exciting food and beverage outlets, including the Runway Bar, which offers amazing views of the airplanes taking off and landing.
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