Product Specialist

4 weeks ago


London, Greater London, United Kingdom Street Context Full time
Product Specialist

As a Product Specialist at Street Context, you will play a critical role in driving user adoption and engagement across our client base. Your primary responsibility will be to onboard new clients, educate them on product workflows, and communicate new feature enhancements and opportunities. You will also gather user feedback to inform our product roadmap and work closely with our Customer Success team to drive value across our entire user base.

You will execute user adoption and engagement strategies across all aspects of the client life cycle, including pilots, onboarding, maintenance, renewals, and additional initiatives required to grow accounts. To succeed in this role, you must be creative with your strategies and persistent in your approach.

As a foundation, you must familiarize yourself and continually update your understanding of the market we operate in, our users' workflows, and how we fit into the broader enterprise on the sell side. This includes supporting pilot opportunities, monitoring and evaluating user health, supporting product direction, generating content, and continual education and training.

We take ownership of our projects and work together to foster a fun and transparent environment. We're agile in our process and responsive to the market, seeking to fundamentally improve an institutional industry.

Street Context is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity and gender expression, receipt of public assistance, record of offences, sex, or sexual orientation.



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