Experienced Guest Service Coordinator

3 weeks ago


London, Greater London, United Kingdom Zuma Restaurants Full time

We are seeking a highly skilled and dedicated Experienced Guest Service Coordinator to join our dynamic team at Zuma Restaurants.

About Us

Zuma Restaurants is a world-renowned hospitality brand known for delivering exceptional guest experiences. Our teams thrive in a fast-paced environment, where we continuously strive to improve and innovate.

The ideal candidate will have previous experience in a similar high-end restaurant setting, with a proven track record of providing outstanding service and ensuring seamless operations.

Key Responsibilities:

  • Manage front-of-house operations, ensuring prompt and courteous service to guests
  • Supervise and train junior staff members to maintain high standards of service
  • Coordinate with the kitchen team to ensure timely food delivery and efficient service
  • Maintain accurate records of sales, inventory, and customer feedback
Requirements

To succeed in this role, you will need:

  • A passion for delivering exceptional guest experiences and a commitment to ongoing learning
  • Previous experience in a similar high-end restaurant setting, preferably with SevenRooms reservation system or similar
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and management
  • Strong organizational and time management skills, with the ability to multitask and prioritize tasks efficiently
Benefits

In return for your hard work and dedication, we offer a competitive salary package, including:

  • A base salary of £25,000 - £30,000 per annum, depending on experience
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A comprehensive benefits package, including staff discounts, cycle-to-work scheme, and family meals on shift
  • The opportunity to work with a dynamic and innovative team, with a focus on delivering exceptional guest experiences


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