Experienced Guest Service Coordinator
3 weeks ago
We are seeking a highly skilled and dedicated Experienced Guest Service Coordinator to join our dynamic team at Zuma Restaurants.
About UsZuma Restaurants is a world-renowned hospitality brand known for delivering exceptional guest experiences. Our teams thrive in a fast-paced environment, where we continuously strive to improve and innovate.
The ideal candidate will have previous experience in a similar high-end restaurant setting, with a proven track record of providing outstanding service and ensuring seamless operations.
Key Responsibilities:
- Manage front-of-house operations, ensuring prompt and courteous service to guests
- Supervise and train junior staff members to maintain high standards of service
- Coordinate with the kitchen team to ensure timely food delivery and efficient service
- Maintain accurate records of sales, inventory, and customer feedback
To succeed in this role, you will need:
- A passion for delivering exceptional guest experiences and a commitment to ongoing learning
- Previous experience in a similar high-end restaurant setting, preferably with SevenRooms reservation system or similar
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and management
- Strong organizational and time management skills, with the ability to multitask and prioritize tasks efficiently
In return for your hard work and dedication, we offer a competitive salary package, including:
- A base salary of £25,000 - £30,000 per annum, depending on experience
- Ongoing training and development opportunities to enhance your skills and knowledge
- A comprehensive benefits package, including staff discounts, cycle-to-work scheme, and family meals on shift
- The opportunity to work with a dynamic and innovative team, with a focus on delivering exceptional guest experiences
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