Department Manager

4 weeks ago


Peterborough, Peterborough, United Kingdom B&Q Full time

About the Role

B&Q is looking for a Department Manager to join our team in Peterborough. As a key member of our store team, you will be responsible for creating a store within a store, setting standards, and coming up with ideas to make your team and department the best they can be.

Key Responsibilities

• Create a store within a store concept to offer customers a unique shopping experience
• Set standards and implement processes to improve customer service and team performance
• Develop and implement ideas to drive sales and customer engagement
• Collaborate with the team to achieve sales targets and improve store performance
• Identify opportunities to improve customer knowledge and provide exceptional customer service

Requirements

• Positive attitude and hands-on approach
• Excellent customer service skills and experience
• Ability to work flexibly, including evenings, weekends, and bank holidays
• Strong communication and teamwork skills
• Ability to motivate and engage a team to achieve sales targets

What We Offer

• Competitive salary and bonus scheme
• Award-winning pension scheme and ShareSave options
• 6.6 weeks holiday and generous breaks
• Employee Assistance Programme and colleague wellbeing benefits
• Opportunities for career development and progression


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