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Customer Service Representative

2 months ago


Rochester, Medway, United Kingdom Huntress Full time

Job Summary:

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Huntress Search Ltd. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of service.

Key Responsibilities:

  • Greet and Assist Customers: Greet every customer and provide a helpful, professional service, ensuring that they feel welcome and valued.
  • Answer Enquiries: Answer face-to-face, telephone, and email enquiries in a timely and efficient manner, providing accurate and helpful information.
  • Administrative Support: Assist with general administrative duties, such as data entry, filing, and other tasks as required, with accuracy and attention to detail.
  • Dealership Presentation: Ensure that the dealership is well-presented at all times, maintaining high standards of cleanliness and organization.
  • Team Player: Work collaboratively with the team to achieve common goals and objectives, demonstrating a positive attitude and a willingness to learn and adapt.

Requirements:

  • Previous Experience: Previous experience in customer service, preferably in a similar role.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Problem-Solving: Excellent problem-solving abilities and attention to detail, with the ability to think critically and make sound decisions.
  • Qualifications: Positive attitude and a team player mentality, with a strong work ethic and a commitment to delivering exceptional results.

About Us:

Huntress Search Ltd is a recruitment agency that specializes in providing high-quality recruitment services to clients across various industries. We are committed to delivering exceptional results and building long-term relationships with our clients and candidates.