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Barista

2 months ago

Wigan, Wigan, United Kingdom EG Group Full time

Job Summary:

We are seeking a highly motivated and customer-focused Beverage Specialist to join our team at EG Group. As a Barista, you will be responsible for delivering exceptional customer service and preparing high-quality beverages and products.

Key Responsibilities:

  • Customer Service: Engage with customers, respond to their needs, and provide a fast and friendly service.
  • Beverage Preparation: Prepare and serve a range of beverages and products, including coffee, tea, and other specialty drinks.
  • Teamwork: Collaborate with colleagues to ensure a smooth and efficient service, and contribute to a positive and welcoming store environment.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, and respond to changing customer needs and priorities.

Benefits:

  • Competitive Hourly Rate: £11.75 above 21 | £10.00 aged 18-20
  • Quarterly Bonus Incentive: Earn a bonus based on individual and team performance.
  • Employee Benefits: Enjoy a range of benefits, including free on-shift beverages, contracted hours, and access to the Learning Hub with online learning courses.
  • Progression and Career Opportunities: Develop your skills and knowledge, and progress to more senior roles within the company.

Requirements:

  • Customer Service Experience: Previous experience in customer-facing roles, preferably in a retail or food service environment.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Adaptability and Flexibility: Be able to work in a fast-paced environment, and adapt to changing customer needs and priorities.

What We Offer:

  • A supportive and inclusive work environment: Join a team that values diversity, equity, and inclusion, and provides opportunities for growth and development.
  • A competitive compensation package: Enjoy a competitive hourly rate, quarterly bonus incentive, and access to employee benefits.
  • Opportunities for career advancement: Develop your skills and knowledge, and progress to more senior roles within the company.