IT Support Specialist

4 days ago


Loughborough, Leicestershire, United Kingdom Ascent People Ltd Full time
Job Title: Senior IT Support Engineer

Company Overview:
Ascent People Ltd, a leading UK MSP, is seeking an experienced Senior IT Support Engineer to join their team. The successful candidate will be responsible for providing technical expertise in Windows server 2008-2019, Hyper V, Office 365, Networking, and Firewalls.

Key Responsibilities:
  • Technical expertise in Windows server 2008-2019, Hyper V, Office 365, Networking, and Firewalls
  • Asset Management of hardware and software
  • Design, Build, and deployment of server architecture with supporting documentation in line with company standards
  • Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target
  • Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT Service target
  • Building strong partnership relationships with customers
  • Be a point of escalation for support calls

Salary & Benefits:
Up to £45K, Pension, Free Car Parking. This modern office facility is commutable from Leicester, Loughborough, and Nottingham.

Requirements:
The ideal candidate must have a minimum of 3 years' UK working experience and excellent communication skills. Knowledge of Hyper V, O365, Azure AD, Windows Server, and Firewalls/Security is essential. Any knowledge of VMWare, Cisco networking, Scripting skills such as PowerShell for automation, and Power BI / Reporting skills is desirable.

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