Customer Service Liaison

4 weeks ago


East Grinstead, United Kingdom Utilise Recruitment Full time
Customer Service Coordinator Role

We are seeking a highly skilled Customer Service Coordinator to join our team at Utilise Recruitment. The ideal candidate will be responsible for providing exceptional customer care, communicating effectively with other departments, and updating delivery dates and tracking deliveries.

Key Responsibilities:
• Provide excellent customer care
• Excellent communication with other departments
• Update delivery dates, track deliveries
• Follow leads through marketing, advertising, and meeting with customers
• Great understanding of products, services, and overall objectives
• Flexible with working Saturdays and Open Days
• Attend weekly and monthly meetings
• Assist the MD/Project Manager with diary management, meeting financial targets, customer service monitoring, and following up all general sales enquiries

Requirements:
• Understanding of Microsoft Office
• Able to work 1 Saturday a month, time off in lieu
• Organised and administration experience
• Willingness to work out of office hours
• Experience in customer service with great communication skills
• Previous experience in the construction industry would be beneficial but not essential

What We Offer:
A competitive salary between £25,000 - £28,000, a dynamic work environment, and opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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