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Retail Sales Associate

2 months ago

Crewe, Cheshire East, United Kingdom Dreams Ltd Full time
About Dreams Ltd

We're a leading bed retailer in the UK, dedicated to making bedtimes better for our customers. Our team of sleep-savvy experts is passionate about helping people find the perfect mattress and bedding solutions.

Job Overview

We're seeking a motivated and customer-focused individual to join our Retail team in Crewe. As a Retail Sales Assistant, you'll play a vital role in delivering exceptional customer service and helping customers find their dream bed.

Key Responsibilities
  • Provide outstanding customer service, ensuring every customer feels valued and supported.
  • Work closely with customers to understand their needs and preferences, using our market-leading sleep technology to find the perfect mattress match.
  • Contribute to a positive and inclusive store environment, working collaboratively with colleagues to achieve sales targets and provide an exceptional customer experience.
  • Stay up-to-date with product knowledge and sales promotions, using this expertise to advise customers and drive sales.
What We Offer
  • A competitive salary and uncapped commission scheme, with opportunities to earn extra income during peak periods.
  • A comprehensive induction program and ongoing training to help you develop your skills and knowledge.
  • A range of benefits, including staff discounts, holiday buy-in schemes, and access to a wellness hub.
Requirements
  • A positive and engaging personality, with excellent communication skills and a natural ability to build rapport with customers.
  • A motivated and driven individual, with a willingness to learn and adapt to new situations.
  • A team player, with a commitment to working collaboratively with colleagues to achieve sales targets and provide an exceptional customer experience.
Working Hours

This role involves working 30 hours per week, including weekends and bank holidays. You'll have the opportunity to earn extra income during peak periods and enjoy a range of benefits, including staff discounts and holiday buy-in schemes.