Senior Quality Assurance Manager
3 weeks ago
Quality Assurance Role
We are seeking a highly motivated and organised Senior Quality Assurance Manager to join our expanding team at NFP PEOPLE.
Position: Senior Quality Assurance Manager
Location: London/hybrid
Hours: Full-time
Contract: Permanent
NFP PEOPLE is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is in partnership with the Centre for Mental Health and is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP) and the Office for Health Improvement and Disparities (OHID).
This is a new role that will lead on the quality assurance of IPS Grow delivery, responsible for implementing a robust quality management system and measuring this work against agreed standards. This includes quality-assuring resources for the IPS Grow team and the IPS community, streamlining internal processes, and ensuring consistency of IPS Grow delivery across regions.
This is a national role that will work closely with the Head of Delivery and wider IPS Grow senior team, with a mix of remote and in person working from the London office.
Key Responsibilities:
- Oversee internal and external quality across IPS Grow delivery
- Streamline knowledge management
Requirements:
- Strong analytical skills with the ability to interpret complex data and make informed decisions
- Experience of managing quality systems and compliance within a complex organisation
- Developing and delivering training programs related to quality assurance and compliance
- Delivering against project plans, timelines and deliverables that are results focused
- Implementing quality improvement in an IPS or employability context would be advantageous though is not essential
About NFP PEOPLE
Since 2007, NFP PEOPLE has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.
Equality, diversity and inclusion
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