Business Development Specialist

1 week ago


Chelmsford, Essex, United Kingdom Gallagher Full time

We are seeking a highly skilled Business Development Specialist to join our dynamic Housing Division based in Chelmsford. As a key member of our team, you will be responsible for providing exceptional account servicing support and ensuring effective servicing of client accounts.

Key Responsibilities:
  • Create documents for new customers, including mid-term adjustments and renewals information.
  • Ensure accurate recording and entry of customer details into our system, maintaining data integrity.
  • Obtain renewal terms for customers, exploring alternative options before providing the best available solution.
  • Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date.
  • Manage insurer and customer queries about policies, confirming cover with insurers and processing policies as required.
  • Deal with account queries and credit control matters, highlighting any concerns.
  • Apply fundamental legal and regulatory policies in relation to internal policies and insurance contracts as needed.
Requirements:
  • Commercial insurance knowledge is essential.
  • Holding or working towards a Chartered Insurance Institute Qualification (Cert CII/Dip CII) is desirable, along with education to GCSE standard or equivalent.
  • Worked to targets within a regulated framework, achieving Service Level Agreements (SLAs).
  • Evidence of rapport-building and customer service focus with excellent communication and social skills.
  • Due diligence and process-driven, able to work to deadlines and forward-plan.
  • Highly accurate with strong attention to detail, using initiative when assisting team members.
  • Fully proficient in Acturis.
  • Eligible to work in the UK.

Benefits include a competitive salary, minimum of 25 days' holiday, defined contribution pension scheme, life insurance, income protection, and health cash plan or private medical insurance. Gallagher values inclusion and diversity, embedding it into the organisation's fabric. We lead with a commitment to sustainability and community support, embracing employees' diverse identities and talents.



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