Digital Transformation Specialist

2 days ago


High Wycombe, Buckinghamshire, United Kingdom FJWilson Talent Services Full time £52,000
Job Description:

As a Digital Transformation Specialist, you will lead the strategic planning and delivery of our web-based customer engagement platform. This role requires a proactive and visionary individual to ensure our web platforms deliver outstanding functionality and a seamless customer experience.

We are seeking an experienced professional with a passion for creating exceptional digital experiences and driving customer engagement. Your mission will be to research, plan, and deliver a strategic roadmap to enhance online customer engagement. You will collaborate with internal and external development teams using Agile/Sprint methodologies to design and implement new solutions. Key responsibilities include identifying customer pain points, writing and prioritizing user stories, and defining clear acceptance criteria for testing.

This role requires hands-on experience with web platform related SDLC, website CMS and CRM platforms, business analysis, Google Analytics, and web platform monitoring tools. Additionally, you should have applied Agile delivery principles, delivered UX and UI improvements, and possess proficiency in HTML and CSS. A degree or demonstrable career history and experience working in Technology (web platform) delivery management or Digital Marketing Technology field is essential.

Benefits of this role include hybrid working patterns, a permanent contract, and opportunities for professional growth and development. With a competitive salary range estimated at £60,000 - £80,000 per annum, depending on experience, this is an exciting opportunity for a skilled professional to take their career to the next level.

To be successful in this role, you must be able to work independently and collaboratively as part of a team. Strong communication and project management skills are also essential.

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