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Hospitality Team Member

2 months ago

Whitstable, Kent, United Kingdom Shepherd Neame Full time

**About Us**

Shepherd Neame is a leading independent brewery and pub company, with a rich history dating back over 300 years. We pride ourselves on our commitment to quality, customer service, and community involvement.

**The Role**

We are seeking a skilled and enthusiastic Bar and Restaurant Team Member to join our team. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming atmosphere, and contributing to the overall success of our pubs and restaurants.

**Key Responsibilities**

  • Provide outstanding customer service, ensuring a positive experience for all guests
  • Work collaboratively with colleagues to maintain a clean, safe, and welcoming environment
  • Assist with food and beverage service, including taking orders, serving drinks, and handling cash and card transactions
  • Participate in ongoing training and development to enhance skills and knowledge
  • Contribute to the achievement of sales targets and revenue growth

**What We Offer**

  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours

**Our Values**

  • Working Together
  • Pride and Passion
  • Authenticity
  • Sheps Spirit

**Why Join Us?**

At Shepherd Neame, we believe in creating a positive and inclusive work environment where all employees feel valued and supported. We are committed to diversity, equality, and inclusion, and we welcome applications from candidates from all backgrounds.