Devon Based Help Desk Engineer

4 weeks ago


Exeter, Devon, United Kingdom Austin Fraser Full time

Austin Fraser is seeking a highly motivated and experienced Help Desk Engineer to join its Devon-based team. This role involves providing technical support and maintenance services to our clients, with a focus on delivering exceptional customer service and ensuring timely resolution of technical issues.

The ideal candidate will have a strong background in IT, including experience with Windows Desktop, Apple Mac, networking, and cloud technologies. Additionally, knowledge of ITIL, mobile computing, and cloud antivirus is highly desirable.

Key responsibilities include troubleshooting and resolving technical issues, developing and maintaining documentation, and collaborating with colleagues to drive business success.

Austin Fraser offers a competitive salary, estimated at £45,000 - £65,000 per annum, based on experience. Successful candidates can also expect benefits such as flexible working arrangements, regular training and development opportunities, and a dynamic work environment.



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