Shift Leader

8 hours ago

Swansea, City and County of Swansea, United Kingdom ENGINEERINGUK Full time
About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at One Stop. As a Shift Leader, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and achieve sales targets.

Key Responsibilities
  • Coordinate the team to deliver a seamless shopping experience for customers.
  • Manage store operations, including opening and closing procedures, to ensure a safe and secure environment.
  • Provide on-the-job coaching and feedback to team members to improve service quality.
  • Monitor and analyze store performance to identify areas for improvement.
  • Develop and implement plans to enhance customer satisfaction and loyalty.
  • Collaborate with the Store Manager to achieve sales targets and improve store profitability.
  • Ensure compliance with company policies and procedures.
Requirements
  • Proven experience in a retail leadership role.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to motivate and develop a team.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

As a Shift Leader at One Stop, you will have the opportunity to work in a dynamic and supportive environment, where you can make a real difference in the lives of our customers and colleagues.

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