Store Director

3 weeks ago


London, Greater London, United Kingdom MORI Full time
Store Manager

MORI is a digitally native, direct-to-consumer baby and toddler clothing brand headquartered in London. Our mission is to empower parents to raise kinder generations.

We are seeking a Store Manager with prior managerial experience and a passion for the infant apparel sector as we expand our retail footprint. This role is crucial for delivering exceptional customer experiences in-store and online.

Key Responsibilities:

  • Manage day-to-day store operations, including team management, effective resourcing, stock management, and visual merchandising.
  • Achieve store sales goals through training, motivating, and mentoring store team members.
  • Deliver high levels of customer satisfaction through excellent customer service.
  • Ensure store administration and compliance with internal policies, procedures, and statutory best practices.
  • Maintain impeccable visual merchandising standards within the store.
  • Stay up-to-date with buying trends, customer needs, and key performance indicators.
  • Swiftly manage any store-related issues arising from team members or customers.
  • Effectively manage stock and inventory levels.
  • Collaborate with Head Office teams on product, marketing, and growth initiatives.
  • Lead the successful hiring and onboarding process for new team members.


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