Oncology Department Support Professional
2 weeks ago
We are seeking a highly skilled and experienced administrative professional to join our Oncology department as a Specialty PA. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing high-quality administrative support to consultants and their teams.
About UsNottingham University Hospitals NHS Trusts is one of the largest employers in the city, with over 20,000 staff dedicated to delivering world-class healthcare to our local population. We pride ourselves on our commitment to diversity and inclusion, and we welcome applications from individuals who share our values.
Key Responsibilities- Act as key point of contact for consultants, ensuring timely and effective communication.
- Accurately transcribe clinical letters using Winscribe, meeting deadlines and maintaining high quality standards.
- Prioritize tasks efficiently, utilizing judgment and initiative to manage competing demands.
- Establish and maintain administrative systems and databases, ensuring accuracy and reliability.
- Manage incoming mail, results, and reports, as well as attend and organize meetings, taking minutes as required.
- Ensure RTT patient data quality is accurate, addressing any discrepancies promptly.
- Provide exceptional customer service, handling consultant queries and visitors, managing diaries, and making telephone calls in a confidential manner.
- GCSE standard in English and Maths (A-C) or equivalent through vocational training.
- NVQ level 3 in Administration or equivalent experience.
- Minimum 2 years' secretarial experience, including audio typing skills and proficiency in Microsoft Office.
- Demonstrate excellent communication and relationship skills, maintaining confidentiality, sensitivity, and empathy when interacting with patients and colleagues.
- Frequent use of VDU equipment and ability to manage time effectively, displaying initiative and working within prescribed deadlines.
- Able to use judgment to make decisions, solving problems and enquiries efficiently.
- Demonstrate awareness of prompt timekeeping and good attendance, remaining calm and cooperative under pressure.
The estimated salary for this role is £25,000-£35,000 per annum, dependent on experience. As a member of our team, you will receive a comprehensive benefits package, including access to ongoing training and development opportunities, a pension scheme, and a range of other perks.
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