Customer Engagement Specialist

3 days ago


Lancaster, Lancashire, United Kingdom EE Full time

Role Description

As a Sales Advisor, you will be responsible for engaging with customers over the phone to discuss how we can enhance their digital lives. You will have the opportunity to work with a range of products and services, using your skills and experience to find the best solutions for our customers.

Your Skills and Qualifications

We're looking for individuals who possess excellent communication and interpersonal skills, with a strong ability to build rapport with customers. You will also need to be proactive, flexible, and able to work well under pressure. A background in sales or customer service is advantageous, but not essential.

Benefits

  • A starting salary of £23,504 rising to £24,064 after 8 months.
  • Opportunities for career progression.
  • Huge discounts on EE & BT products.
  • Support in carving your own career path.
  • Season Ticket Travel Loan.
  • Volunteering days.
  • Optional Private Healthcare and Dental.

Others

We're committed to creating a positive and inclusive work environment. Our team is passionate about delivering exceptional customer service, and we're always looking for ways to improve our processes and procedures. If you're a motivated and customer-focused individual who is eager to learn and grow, we'd love to hear from you.



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