Business Administration Apprentice

2 days ago


Derby, Derby, United Kingdom DHL Aviation (UK) Limited Full time
About the Role

We are seeking a highly organized and detail-oriented Business Administration Apprentice to join our IT Programme team at DHL Aviation (UK) Limited. As a key member of our team, you will be responsible for updating and maintaining accurate information in our Configuration Management Database (CMDB), validating CMDB data for completeness and quality, and generating reports and lists to provide valuable insights.

Key Responsibilities
  • Update and maintain accurate information in the CMDB
  • Proactively validate CMDB data for completeness and quality
  • Generate and deliver reports and lists to provide valuable insights
  • Collaborate with the IT Services Team to enhance the CMDB and improve data accuracy
  • Actively check and follow up on ordered assets versus delivered assets
  • Estimate and calculate Life Cycle Cost (LCC) or Total Cost of Ownership (TCO) for assets/asset systems
  • Disposal and repair process with individual vendors, inclusive of extended warranties
  • Build relationships and communicate with 3rd party suppliers and ensure timely forecasting
  • Cross-functional assistance with BAU ordering process
Training and Development

You will receive comprehensive training and development opportunities to enhance your knowledge, skills, and behaviours in accordance with this Apprenticeship standard. This will include End-Point Assessment (EPA), online portfolio updates, diarised virtual appointments with a dedicated Learning Coach, and attendance to training sessions, workshops, and masterclasses.

Qualifications and Requirements
  • Level 3 Business Administration apprenticeship standard
  • GCSE (or equivalent UK Level 2 qualifications) at Grade C/4 or above in English and Maths
  • IT knowledge and capabilities
  • Effective and confident communication skills
  • Accuracy and attention to detail
  • Good organisation and time management
  • Numerical and analytical skills
  • Problem-solving abilities
  • Being a great team player, and the ability to work independently using your own initiative
About DHL Aviation (UK) Limited

DHL Aviation (UK) Limited is a leading logistics company with a global network in over 220 countries and territories. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All. Our IT Programme team provides digital solutions, applications, infrastructure, and first-class support to end-users across our Business.

What We Offer
  • Competitive salary, including unsociable hours shift allowance
  • Annual bonus up to 5% (depending on company performance)
  • Free onsite parking
  • My DHL Rewards (discount, saving, cash back at over 3000 retailers)
  • Pension Scheme with up to 6% company contribution
  • DHL Share Purchase Plan (after 3 months)
  • Private Medical Scheme (after 12 months)
  • Access to Occupational Health
  • Enhanced Maternity pay (after 12 months)
  • Cycle to Work scheme
  • CIS Induction – a week's all-expenses-paid induction to our Company Values
  • HealthyMinds – Employee Assistance Programme


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