IT Support Specialist

4 weeks ago


Scotland, United Kingdom fish4.co - Jobboard Full time
About the Role

Barchester Healthcare is a leading provider of care services in the UK, with over 25 years of experience and a network of over 200 care homes and six independent hospitals.

The IT Help Desk team plays a critical role in supporting colleagues across the organization, and we're currently seeking an IT Support Officer to join our team.

As an IT Support Officer, you will be responsible for providing technical support to employees, including assisting with problems over the phone and recording, monitoring, and following up on support calls.

You will also have the opportunity to work on Barchester's PC, server, and network update and implementation projects, and will be required to have a full driving license for occasional travel.

About You

To be successful in this role, you will need to be a team player with a confident and friendly phone manner, and previous experience of working in a telephone-based support team using remote control technologies.

You will also need to have outstanding communication skills, a comprehensive knowledge of PCs and Microsoft products, and an understanding of TCP/IP networking concepts and smartphone email configuration.

What We Offer

In return for your hard work and dedication, we offer a competitive salary, a comprehensive rewards package, including a contribution pension scheme and a range of holiday, retail, and leisure discounts.

We also offer the opportunity to grow your career in a large organization with a warm and supportive environment, and the chance to make a real impact on Barchester's progress and success.



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