Restaurant Operations Manager

1 week ago

United Kingdom The Ivy Collection Full time
About The Ivy Belfast

We're a vibrant restaurant located in the heart of the city, offering a lively atmosphere and exquisite food and drink. Our team is passionate about delivering exceptional service and creating a memorable experience for our guests.

Job Opportunity

We're seeking a skilled Assistant Restaurant Manager to join our dynamic team. As a key member of our restaurant operations, you'll be responsible for ensuring the efficient flow of service, managing floor operations, and providing exceptional customer service.

Key Responsibilities
  • Manage floor operations in a fast-paced, high-volume restaurant environment
  • Ensure the efficient flow of service is met during service periods while adhering to our service standards
  • Provide friendly, courteous, and professional service at all times
  • Manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals
  • Adhere to and uphold all food safety and quality regulations
About You
  • You have 1 year + of experience in a similar role
  • You're passionate about delivering exceptional service and creating a memorable experience for our guests
  • You have excellent English language skills
  • You're a real team player with a friendly and professional demeanor
What We Offer
  • 50% staff discount for you and up to 3 friends when you dine in our restaurants
  • Celebrate career anniversaries with a gift voucher to dine in our restaurants
  • Career Development and Training, including Apprenticeships
  • Free food and drinks to the same standard that we serve our guests when you are working
  • Extra holiday allowance for length of service, up to 3 extra days after 5 years
  • You can take your Birthday as a day off - Guaranteed
  • Cycle to Work Scheme
  • Access to discounts on retailers, health, entertainment, travel & more

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