Senior Operations Manager
4 weeks ago
Operations Director Role Overview
Elior is seeking an experienced Operations Director to lead our team across the London and South regions. As a key member of our Education division, you will be responsible for delivering high-quality, nutritious, and sustainable food to students.
Key Responsibilities:
- Accountable for creating a culture of excellent customer experience within their community
- Accountable for ensuring legal and company compliance within strategic area of responsibility
- Accountable for creating a platform for financial growth, exceeding financial targets
- Accountable for building and proactively maintaining external relationships with senior clients to exceed client expectations, deliver a value-added service proposition which will build and sustain industry competitive advantage
- Oversee Operations Management function within area of responsibility
- Accountable for overseeing recruitment, support, training and development of operations team in order to deliver an efficient, high quality, financially beneficial value proposition to Company and senior client in line with Company processes
- Support the sales team with site visits, sales presentations, and ensuring bids are operationally sound. Developing centre of excellences within sites to be used as reference points is essential
Requirements:
- Extensive experience in contract catering, within a multi-site, senior management role
- Education experience will be an advantage
- Ability to demonstrate experience in leading, inspiring and motivating a large and diverse team
- Proven experience of working closely and successfully with clients
- Confidence in numbers and P&L management
What We Offer:
- Salary of up to £70,000 plus a 15% KPI performance-related bonus and company car/allowance
- FREE On-Site Lunches
- Support Your Way of Life
- Big Enough for Growth, Small Enough to Connect
- Supporting You Through Life's Ups & Downs
About Elior:
Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors.
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