Retail Operations Director
6 days ago
**About the Role:**
We are seeking an exceptional Store Manager to lead our Samsung Experience Store in Norwich. As a key member of our team, you will be responsible for driving store success by aligning with our brand and ethos.
**Key Responsibilities:**
- Ensure high standards of health and safety across the store
- Maintain impeccable store standards, providing an inviting shopping experience for customers
- Follow and uphold PRS& Samsung processes, guidelines, and policies
- Take charge of general shift management, ensuring daily tasks are carried out smoothly
**Requirements:**
- Prior people management and leadership experience
- A proven track record of delivering exceptional customer experiences
- Adaptability and commercially minded approach to retail
- High-level retail management experience is essential
**What We Offer:**
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest Flagship Device
- Employee Assistance Platform
- Annual partnership with National Charities
**Estimated Salary: £40,000 - £44,500 DOE (20% bonus potential)**
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