Retail Operations Director

6 days ago


Norwich, Norfolk, United Kingdom Partner Retail Services Limited Full time

**About the Role:**

We are seeking an exceptional Store Manager to lead our Samsung Experience Store in Norwich. As a key member of our team, you will be responsible for driving store success by aligning with our brand and ethos.

**Key Responsibilities:**

  • Ensure high standards of health and safety across the store
  • Maintain impeccable store standards, providing an inviting shopping experience for customers
  • Follow and uphold PRS& Samsung processes, guidelines, and policies
  • Take charge of general shift management, ensuring daily tasks are carried out smoothly

**Requirements:**

  • Prior people management and leadership experience
  • A proven track record of delivering exceptional customer experiences
  • Adaptability and commercially minded approach to retail
  • High-level retail management experience is essential

**What We Offer:**

  • Samsung Employee Discount Portal
  • Birthday Holiday
  • Perks and Rewards (Discounts across multiple retailers)
  • Monthly Bonus Potential
  • Well-being Tools and Platform
  • Mental Health First Aid Access
  • Seeded Devices – including the latest Flagship Device
  • Employee Assistance Platform
  • Annual partnership with National Charities

**Estimated Salary: £40,000 - £44,500 DOE (20% bonus potential)**



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