Retail Team Lead

3 weeks ago


Taunton, Somerset, United Kingdom Deichmann Full time

Role Overview

Deichmann is seeking a Retail Supervisor to support the store management team and deliver exceptional customer experiences.

Key Responsibilities

  • Lead and support the store team in the absence of the Store Manager.
  • Open and close the store, including cash handling and administrative tasks.
  • Provide excellent customer service and maintain strong product knowledge.
  • Lead by example, promoting complementary products and achieving sales targets.
  • Support team members and assist with tasks as required.
  • Ensure store appearance and product displays are maintained to high standards.
  • Process stock deliveries and transfers.
  • Resolve customer queries and complaints.

Requirements

  • Previous retail experience, including supervisory roles.
  • Able to work under pressure and lead a team.
  • Strong communication and interpersonal skills.
  • Positive attitude towards customer service and sales targets.
  • Flexibility to work a variety of shifts and hours.

Salary: up to £12.64 per hour + non-contractual sales commission.


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