Retail Team Lead
2 days ago
Role Overview
Deichmann is seeking a Retail Supervisor to support the store management team and deliver exceptional customer experiences.
Key Responsibilities
- Lead and support the store team in the absence of the Store Manager.
- Open and close the store, including cash handling and administrative tasks.
- Provide excellent customer service and maintain strong product knowledge.
- Lead by example, promoting complementary products and achieving sales targets.
- Support team members and assist with tasks as required.
- Ensure store appearance and product displays are maintained to high standards.
- Process stock deliveries and transfers.
- Resolve customer queries and complaints.
Requirements
- Previous retail experience, including supervisory roles.
- Able to work under pressure and lead a team.
- Strong communication and interpersonal skills.
- Positive attitude towards customer service and sales targets.
- Flexibility to work a variety of shifts and hours.
Salary: up to £12.64 per hour + non-contractual sales commission.
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