Care Home Administrator

1 week ago

Tewkesbury, Gloucestershire, United Kingdom Barchester Healthcare Ltd Full time
{"Responsibilities": "Key Responsibilities

As a key member of our home management team, you will be responsible for providing administrative support to the General Manager and ensuring the efficient running of the home.

Key responsibilities include:

  • Promoting a warm and welcoming environment for residents, staff, and visitors
  • Managing enquiries and showrounds of the home for prospective families, including managing the customer database to support commercial performance and conversion of enquiries
  • Driving occupancy and reputation of the Care Home as part of a community engagement team
  • Supporting resident and family feedback with a focus on customer care
  • Assisting with the recruitment of home staff, completing employment new starter checks, and arranging inductions
  • Payroll preparation for home-based staff
  • Providing advice and guidance to employees on queries using HR tools and resources available
  • Ensuring all personal files are stored securely
  • Attending meetings and producing accurate notes and minutes where required
  • Ensuring all rotas are complete
  • Managing safe contents, petty cash, and resident fund accounts
  • Updating ad-hoc training, supervisions, and appraisals on staff records
  • Offering guidance on staff development opportunities, including signposting to Apprenticeships and qualifications
", "Requirements": "Requirements

To be successful in this role, you will need:

  • Experience in a customer-facing role
  • Previous involvement in HR administration and recruitment
  • A high level of attention to detail and the ability to prioritise
  • Proficient user of Microsoft, specifically Word, Excel, and Outlook
  • CIPD qualification would be beneficial
", "Rewards and Benefits": "Rewards and Benefits

We offer a range of rewards and benefits to our employees, including:

  • Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500 for a Good or Outstanding CQC inspection
  • Unlimited access to our generous refer a friend scheme, earning up to £500 per referral
  • Access to a wide range of retail and leisure discounts at big brands and supermarkets
  • Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
  • Confidential and free access to counselling and legal services
  • Tax code review service, where we will check that you are on the right code and paying the right level of tax
  • Option to join our monthly staff lottery alongside thousands of colleagues across the UK
", "About Us": "About Us

Barchester Healthcare Ltd is a leading provider of healthcare services, dedicated to ensuring that our team are respected and their contribution valued.

We are committed to providing a supportive and empowering environment for our employees, with opportunities for progression and development.

", "Contact Us": "

Please note that we do not accept applications via email or phone. Please apply through our website.

"}

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