Customer Service Representative

4 weeks ago


Cardiff, Cardiff, United Kingdom Eakin Healthcare Group Full time

About Eakin Healthcare Group

We are a leading healthcare company dedicated to providing exceptional patient care and support. Our team is passionate about delivering high-quality services that meet the unique needs of our customers.

Job Summary

We are seeking a Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, processing customer orders, and resolving any issues that may arise.

Key Responsibilities

  • Process customer orders accurately and efficiently
  • Provide exceptional customer service through phone, email, and in-person interactions
  • Resolve customer complaints and issues in a timely and professional manner
  • Work collaboratively with other teams to ensure seamless customer experience

Requirements

  • Previous experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Blended home/office working shifts available

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, please submit your application.



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