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Customer Service Experts

1 month ago

Wembley, United Kingdom Cineworld Cinemas Ltd Full time

Cineworld Cinemas Ltd is seeking enthusiastic and friendly individuals to join our team as Customer Service Experts.

Job Summary: As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring every guest has an outstanding experience at the cinema.

Responsibilities:

  • Cash Handling: Accurately process transactions and manage cash handling procedures to ensure high standards of security and customer satisfaction.
  • Food and Beverage Service: Provide a superior standard of food and beverage service, including selling tickets, serving popcorn, and maintaining cleanliness standards.
  • Teamwork and Communication: Work collaboratively with colleagues to maintain a safe, clean, and welcoming environment for guests.

Benefits:

  • FREE MOVIES: Enjoy complimentary cinema visits, discounts on food and drink, and access to exclusive events.
  • Pension Scheme: Contribute to a pension scheme and benefit from retirement planning.
  • 28 days holiday per year: Enjoy a generous annual leave entitlement, pro-rata.
  • Virtual GP: Access confidential medical advice and support through our Virtual GP service.

Estimated Salary: £18,000 - £22,000 per annum (dependent on experience).