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Customer Service Team Assistant

1 month ago


High Bentham, North Yorkshire, United Kingdom CV Library Full time
Job Description

We are seeking an exceptional Planning Administrator to join our team. As a key member of our operations, you will support the planning and customer service teams to ensure seamless day-to-day activities. Your primary responsibilities will include:

  1. Creating and managing weekly and daily packaging schedules to meet deadlines and optimize efficiency.
  2. Delivering exceptional internal customer service for group companies, responding to queries, and resolving issues efficiently.
  3. Supporting shipping and invoicing documentation processes to guarantee accuracy and timeliness.
  4. Providing flexible assistance in planning and customer service as needed, adapting to changing priorities and demands.
  5. Performing general administrative duties, including data entry, record-keeping, and filing, to maintain a well-organized workspace.

About You:
  1. You will be part of a dynamic team, contributing to a culture of collaboration, innovation, and continuous improvement.
  2. Expertise in Microsoft Excel is essential, enabling you to create complex spreadsheets, analyze data, and drive informed decision-making.
  3. A high level of attention to detail is required, ensuring accuracy and precision in all aspects of the role.
  4. Strong IT competence and confidence will enable you to navigate software applications and systems with ease, staying ahead of the curve in terms of technology.

Benefits:
  • Comprehensive training to equip you with the necessary skills and knowledge.
  • A supportive team environment that encourages open communication, collaboration, and mutual respect.
  • The opportunity to work for a globally recognized company, contributing to its success and growth.

Salary: £23,000 - £27,000 per annum, dependent on experience.