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Customer Service Team Assistant
1 month ago
We are seeking an exceptional Planning Administrator to join our team. As a key member of our operations, you will support the planning and customer service teams to ensure seamless day-to-day activities. Your primary responsibilities will include:
- Creating and managing weekly and daily packaging schedules to meet deadlines and optimize efficiency.
- Delivering exceptional internal customer service for group companies, responding to queries, and resolving issues efficiently.
- Supporting shipping and invoicing documentation processes to guarantee accuracy and timeliness.
- Providing flexible assistance in planning and customer service as needed, adapting to changing priorities and demands.
- Performing general administrative duties, including data entry, record-keeping, and filing, to maintain a well-organized workspace.
About You:
- You will be part of a dynamic team, contributing to a culture of collaboration, innovation, and continuous improvement.
- Expertise in Microsoft Excel is essential, enabling you to create complex spreadsheets, analyze data, and drive informed decision-making.
- A high level of attention to detail is required, ensuring accuracy and precision in all aspects of the role.
- Strong IT competence and confidence will enable you to navigate software applications and systems with ease, staying ahead of the curve in terms of technology.
Benefits:
- Comprehensive training to equip you with the necessary skills and knowledge.
- A supportive team environment that encourages open communication, collaboration, and mutual respect.
- The opportunity to work for a globally recognized company, contributing to its success and growth.
Salary: £23,000 - £27,000 per annum, dependent on experience.