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Automotive Senior Service Advisor

2 months ago

Camberley, Surrey, United Kingdom Jago Consultants Full time

We are working with a leading Automotive dealership in the UK who are actively looking for a Senior Service Advisor to join their team. Strong Customer Service background essential

Job Role: Motor Vehicle Senior Service Advisor

Salary: circa £30,000 basic plus bonus

Senior Service Advisor Responsibilities:

  • Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
  • Advise on estimated costs of repairs and work to be undertaken
  • Sell additional products as appropriate to customers' needs
  • Advise on timescales and collection arrangements
  • Produce job cards on in-house computer system
  • Update customer and vehicle records
  • Document all warranty work in accordance with manufacturer policy
  • Preparation and completion of invoices

Requirements for this Senior Service Advisor position:

  • Previous experience as a Service Advisor in a car garage / main car dealership
  • Enthusiastic and passionate about the motor trade
  • Full driving licence

As a Senior Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

In particular, our client is looking for someone with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.

If you are looking to build your career as a Senior Service Advisor, this company can offer you genuine career opportunities in an excellent working environment with fully funded training.

We look forward to hearing from you with regards to the Senior Service Advisor role.