Christmas Food and Beverage Assistant

6 days ago


Enniskillen, United Kingdom Lough Erne Resort Full time
Job Description

Job Title: Food and Beverage Assistant

Location: Lough Erne Resort

Reports to: Food & Beverage Manager

Job Summary:

Lough Erne Resort is seeking enthusiastic and customer-focused individuals to join our Food & Beverage team. As a Food and Beverage Assistant, you will deliver exceptional service to all guests, ensuring they have a memorable dining experience. Your role will involve serving food and beverages, attending to guest needs, and maintaining a high standard of service in line with the resort's luxury reputation.

About The Role

  • Greet and seat guests in a polite and friendly manner.
  • Present menus, answer questions, and provide recommendations based on guests' preferences.
  • Take accurate orders and communicate them effectively to the kitchen and bar staff.
  • Serve food and beverages in a timely, efficient, and professional manner.
  • Clear tables and ensure the dining area is kept clean and tidy throughout service.
  • Provide excellent customer service by responding promptly to guest requests and resolving any issues.
  • Maintain knowledge of the resort's menu offerings, including daily specials and promotions.
  • Follow health and safety standards, including food hygiene regulations.
  • Collaborate with team members to ensure smooth service flow and guest satisfaction.
  • Assist with setting up and closing down the restaurant or function areas as required.

Key Requirements

  • Previous experience in a similar role within a restaurant, hotel, or resort is preferred but not essential. Training will be provided.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and the ability to work efficiently in a fast-paced environment.
  • Ability to work well as part of a team and to follow instructions.
  • A positive attitude and passion for delivering outstanding customer service.
  • Flexibility to work shifts, including evenings, weekends, and holidays.

What We Offer

  • Competitive hourly wage with tips.
  • Staff discounts at the resort's restaurants, spa, and golf course.
  • Training and career development opportunities.
  • A supportive and friendly work environment.

About The Company

Lough Erne Resort is a luxury resort located on a 600-acre peninsula on the Fermanagh Lakes. The resort features two championship golf courses, a spa, and several dining options. We are committed to providing exceptional service and creating unforgettable experiences for our guests.


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