Service Administrator

2 weeks ago


Manchester, United Kingdom Hologic, Inc. Full time

Hologic, Inc. is seeking a Service Administrator to join their EMEA Case Management team on a 12 month fixed term contract.

We are looking for a highly organized and detail-oriented individual to coordinate internal/external communications, liaise with service departments, and respond to customer inquiries.

Key Responsibilities:

  • Coordinate equipment transactions, returns, and repairs
  • Liaise with service departments to resolve customer issues
  • Respond to customer emails, voicemails, and phone calls
  • Work closely with the Team leader to solve customer inquiries/complaints
  • Prepare pricing quotes for customers
  • Compile and create invoices

Estimated Salary: £28,000 - £32,000 per annum (dependent on location)

Requirements:

  • Excellent Microsoft Office skills
  • Time management and organizational skills
  • Fluency in English
  • Bachelor's degree or equivalent experience


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