Financial Support Advisor

1 day ago


Metropolitan Borough of Solihull, United Kingdom Secure Trust Bank PLC. Full time
About Us">

Secure Trust Bank PLC is a leading provider of savings accounts and lending services to over one million customers. Our commitment to excellence and customer satisfaction has earned us numerous awards and recognition within the industry.

">Job Description">

We're seeking a skilled and enthusiastic individual to join our team as a Customer Service Executive. As a key member of our contact centre team, you will be responsible for providing exceptional customer service and resolving customer queries in a timely and professional manner.

">Key Responsibilities">
  • Respond to customer inquiries and resolve issues in a courteous and professional manner
  • Process customer transactions, such as account openings and loan applications
  • Collaborate with colleagues to achieve team goals and objectives
">Requirements">

To succeed in this role, you'll need:

">
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving skills and attention to detail
">What We Offer">

We're proud to offer a competitive compensation package, including:

">
  • An annual salary of £22,813 (dependent on experience)
  • A comprehensive training program to help you develop your skills and expertise
  • A generous pension scheme and life assurance
  • 25 days' annual leave plus bank holidays and your birthday off
">

As a valued member of our team, you'll have the opportunity to make a real difference in the lives of our customers and contribute to our mission of becoming the most trusted specialist lender in Britain.



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