Dental Service Coordinator

1 week ago


Swindon, Swindon, United Kingdom NHS Full time
Dental Receptionist Opportunity

An exciting role has arisen for a skilled Dental Receptionist to join our team at the Great Western Hospitals NHS Foundation Trust in Swindon. This is a substantive, full-time position with a salary of approximately £24,000-£30,000 per annum.

This role involves undertaking a full range of reception duties, including dealing with patients, making appointments, providing information, and processing payments. Excellent communication and organizational skills are essential for this position. Experience of general administration work and knowledge of dental IT systems would be an advantage, but training will be provided to the suitable candidate.

The post holder may be required to cover other sites within the service and travel to different locations, so transport is necessary. Weekend and bank holiday working may also be required for the Community Dental Out of Hours Service.

Main Responsibilities:

  • Process and administer face-to-face, written, answer-phone, and telephone enquiries, requiring access to information and appointments in line with procedures and service standards.
  • Provide information and advice about dental services and access to NHS dental care for unregistered patients.
  • Obtain personal details from patients and handle sensitive information in accordance with relevant legislation and with high regard for patient confidentiality.

Person Specification:

  • NVQ Level 3 or equivalent training and experience.
  • RSA Intermediate or equivalent.
  • Knowledge of the NHS Dental Rules and Regulations.


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