IT Infrastructure Management Specialist

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom This is an IT support group Full time
Job Title: Technical Operations Manager

We are seeking a skilled and experienced Technical Operations Manager to lead our IT team. As a Technical Operations Manager, you will be responsible for managing formal complaints and dissatisfied users, working closely with the swap and logistics teams to address stock, build or partner delivery issues.

About the Job

The successful candidate will have good understanding of our MOS processes and tools (training given) and good knowledge of Windows and Office tools. ITIL knowledge/accreditation is also required. You will use reporting to understand data and performance indicators to drive service improvement, use data and key relationships to forecast future resource requirements, and suggest and support new processes, changes to process and improvements to service and/or user experience.

Salary and Benefits

The salary for this role is £65,000 - £85,000 per annum, depending on experience. In addition, Computacenter offers a range of benefits, including pension scheme, life insurance, and 25 days annual leave.

Why Join Us?

At Computacenter, we pride ourselves on being a dynamic and forward-thinking company. We offer our employees opportunities to grow and develop their skills, as well as a supportive and inclusive work environment.

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