Bmw Bodyshop Vehicle Damage Assessor

1 month ago


Reading, Reading, United Kingdom CV-Library Full time
Vehicle Damage Assessor Opportunity

Location: Reading

Job Type: Permanent

Salary: OTE - £63,000 p/a

Shift Patterns: Monday-Friday

We are seeking a skilled Vehicle Damage Assessor to join our team in Reading. As a Vehicle Damage Assessor, you will be responsible for liaising with customers, updating repair status, and estimating damage of customer vehicles.

Key Responsibilities:

  1. Liaise with customers via phone and in person
  2. Update customers on repair status
  3. Liaise with insurance companies
  4. Estimate damage of customer vehicles
  5. Estimate on or off site
  6. Value vehicle to repair costs
  7. Estimate by insurance guidelines
  8. Order correct parts with parts department
  9. Attain correct repair methods
  10. Update online insurance system
  11. Ensure maximum customer care throughout
  12. Image vehicles throughout different stages
  13. Create job cards with repair methods attached
  14. Obtain repair authority
  15. Update communication log on management system

The successful candidate will have a good working knowledge of the Audatex estimating system and technical understanding of bodywork and paint repair techniques. Practical experience of working on the shop floor in an automotive bodyshop within a similar role is required.



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