Bmw Bodyshop Vehicle Damage Assessor
1 month ago
Location: Reading
Job Type: Permanent
Salary: OTE - £63,000 p/a
Shift Patterns: Monday-Friday
We are seeking a skilled Vehicle Damage Assessor to join our team in Reading. As a Vehicle Damage Assessor, you will be responsible for liaising with customers, updating repair status, and estimating damage of customer vehicles.
Key Responsibilities:
- Liaise with customers via phone and in person
- Update customers on repair status
- Liaise with insurance companies
- Estimate damage of customer vehicles
- Estimate on or off site
- Value vehicle to repair costs
- Estimate by insurance guidelines
- Order correct parts with parts department
- Attain correct repair methods
- Update online insurance system
- Ensure maximum customer care throughout
- Image vehicles throughout different stages
- Create job cards with repair methods attached
- Obtain repair authority
- Update communication log on management system
The successful candidate will have a good working knowledge of the Audatex estimating system and technical understanding of bodywork and paint repair techniques. Practical experience of working on the shop floor in an automotive bodyshop within a similar role is required.
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