Facilities Management Assistant

1 day ago


Cheltenham, Gloucestershire, United Kingdom Derwent FM Full time
Job Overview

Derwent FM is a leading provider of facilities management solutions, and we are seeking an experienced Administrative Assistant to join our team. The successful candidate will be responsible for supporting our customers, managing administration duties, and ensuring compliance with GDPR regulations.

The ideal candidate will have experience in a similar role or industry, excellent customer service skills, and strong communication skills. They will also have good IT skills and be able to manage multiple tasks effectively.

Key responsibilities include:

  • Supporting the General Manager and Hard and Soft Services department
  • Managing customer interactions, including complaints and compliments
  • Ensuring compliance with GDPR regulations

Requirements:

  • Experience in a customer-facing role
  • Good IT skills (Outlook and Teams)
  • Strong stakeholder management skills
  • Good time management

Salary: £24,500 - £28,000 per annum



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