Policy and Customer Support Associate

3 weeks ago


Doncaster, Doncaster, United Kingdom Getting In Limited Full time
Job Title: Policy and Customer Support Associate

We are seeking a highly organized and detail-oriented individual to join our team as a Policy and Customer Support Associate. In this role, you will be responsible for providing exceptional customer service, administering customer policies, and ensuring that all activities are carried out according to the guidelines of the FCA.

About the Role:
  • Provide outstanding customer service to policyholders over the phone.
  • Administer customer policies accurately and efficiently.
  • Ensure compliance with FCA regulations.
  • Work collaboratively with colleagues to achieve business objectives.

The ideal candidate will have excellent communication skills, IT skills, attention to detail, customer care skills, problem-solving skills, administrative skills, team working, and initiative. In return, we offer a competitive salary, comprehensive training, and opportunities for career growth.

The estimated salary for this role is £20,000 - £25,000 per annum, depending on experience and qualifications.



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