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Vehicular Maintenance Coordinator

2 months ago

London, Greater London, United Kingdom Maplecrest Ford Lincoln of Union Full time

We are seeking a skilled and detail-oriented Vehicular Maintenance Coordinator to join our team at Maplecrest Ford Lincoln of Union in Northern New Jersey

In this role, you'll be responsible for coordinating vehicle maintenance and repairs, working closely with customers and technicians to ensure seamless communication and exceptional customer service.

Your daily tasks will include processing repair orders, reviewing and finalizing estimates for repairs, and following up with customers post-service.

Key Responsibilities:

  • Process repair orders.
  • Review all completed work and charges to customers.
  • Follow-up with customers post-service when customers have questions and/or concerns.

Requirements:

  • Strong organization and follow-up skills.
  • Exceptional attention to detail.
  • Working knowledge of Excel and Google Docs.
  • Spanish speaking a plus.
  • Demonstrate an understanding that business is built on excellent customer satisfaction.
  • Self-motivated to fulfill tasks.

About Our Dealership:

Maplecrest Ford Lincoln of Union is a family-owned business since 1963, earning a reputation as one of the most respected and growth-oriented dealerships in the country.

We take pride in winning numerous awards, including 20 Ford Motor Company Presidents Awards, and having the highest concentration of Ford Certified Senior Master Technicians in the U.S.A.

Our commitment to excellence is reflected in our recognition awards for outstanding customer service.

Estimated Salary Range:$58,000 - $78,000 per year, depending on experience.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Opportunity to work with a highly skilled and dedicated team.
  • A collaborative and supportive work environment.

Apply today and join our team