Executive Hospitality Supervisor
3 weeks ago
We are seeking a skilled and experienced Hospitality Manager to join our team at Levy UK & Ireland, a leading catering company. This role is based at St. Andrew's Stadium, home of Birmingham City Football Club.
About the RoleThe successful candidate will be responsible for overseeing and enhancing hospitality operations, ensuring exceptional matchday experiences for our guests. Key responsibilities include:
- Leading and managing hospitality services, including matchday operations, VIP experiences, and corporate events across 10 hospitality areas and 39 boxes
- Supervising and motivating a team of 8 permanent hospitality staff and up to 260 casual staff members, ensuring efficient, friendly, and professional service at all times
- Collaborating with catering, events, and event teams to create bespoke packages for clients, enhancing customer experiences
To succeed in this role, you will need:
- Proven experience in a hospitality management role, preferably within a stadium or large-scale venue setting
- Strong leadership and communication skills, with the ability to manage a diverse team
- Excellent organisational and multitasking abilities, thriving in a fast-paced environment
- A customer-focused mindset with the drive to deliver premium service
As a valued member of our team, you can expect:
- An estimated salary of £32,000 per annum
- A competitive benefits package, including Medicash healthcare benefits, Aviva Digicare annual healthcare checks, and exclusive discounts through Perks at Work
- Opportunities for career development and growth within a dynamic and supportive team
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