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Young People's Support Services Leader

2 weeks ago


Dartford, Kent, United Kingdom GreenLeaf Homes Ltd Full time
Job Description

As the Registered Service Manager, you will be responsible for the effective operation, management, and development of our Ofsted registered service. Your primary focus will be on ensuring high-quality care, support, safeguarding, and guidance to our residents.

  • Leadership and Management
  1. Provide strategic leadership, vision, and direction to the staff team, promoting a culture of excellence and innovation and ensuring the setting has the capacity and capability to meet Regulatory and Quality Standards.
  2. Oversee the daily operations of the residential service, ensuring efficient and effective service delivery.
  3. Recruit, train, and manage a skilled and motivated team, fostering a positive and inclusive working environment.
  4. Conduct regular staff supervision, performance reviews, and support professional development initiatives.
  5. Ensure that recruitment, supervision, and performance management of staff safeguards young people and minimizes potential risk to them.
  6. Promote a person-centred approach, ensuring the delivery of holistic and individualised care to young people.
Regulatory Compliance and Quality Assurance
  1. Ensure compliance with Ofsted regulations, statutory requirements, and other relevant legislation.
  2. Develop and maintain policies, procedures, and protocols that reflect best safeguarding practices and promote high-quality care.
  3. Conduct regular audits and risk assessments to identify areas for improvement and implement necessary changes.
  4. Prepare for and participate in Ofsted inspections, addressing any recommendations or requirements for improvement.
  5. Monitor and evaluate service performance, utilising feedback and data to drive continuous improvement.
Care and Support of Young People
  1. A comprehensive understanding of effective practices in responding to the needs of looked-after care leavers aged 16 and 17, and local authority statutory duties for this cohort, and how supported accommodation settings are required to support these.
  2. Develop and implement comprehensive care plans and risk assessments, tailored to each young person's individual needs and goals.
  3. Oversee the provision of person-centred care, support, and guidance to promote well-being and independence.
  4. Ensure the creation and maintenance of a safe, nurturing, and inclusive living environment.
  5. Facilitate young people's access to educational, vocational, and recreational opportunities to support their personal development.
  6. Respond promptly and effectively to complex issues, crisis situations, and safeguarding concerns involving young people.