Shop Manager
1 week ago
We are seeking a highly motivated and experienced Shop Manager to join our team at Talent Finder. As a Shop Manager, you will be responsible for managing all aspects of our shop, including recruiting, training, and supporting shop volunteers to maximize sales and revenue for participating charities.
Key Responsibilities:
- Manage all aspects of the shop, including day-to-day operations, sales, and customer service.
- Recruit, train, and support shop volunteers to maximize sales and revenue.
- Communicate and work effectively with other shop managers to ensure smooth operations.
- Meet sales targets and increase sales and profit for the shop.
- Manage stock levels, replenish stock as needed, and liaise with the Regional Manager to request top-ups.
- Set up and manage the EPOS system, train volunteers, and handle cash and banking procedures.
- Identify volunteer recruitment needs, develop recruitment campaigns, and discuss with the Regional Manager.
- Cover shifts in the absence of volunteers and support the marketing team with activities to raise the profile of the shop and organization in the local community.
- Take responsibility for rotas to ensure the shop is operational within agreed opening hours.
- Offer exceptional customer service to protect the brand and reputation of Cards for Good Causes.
Requirements:
- Experience in customer-facing environments and working under own initiative within an established commercial framework.
- Organizational skills, time management skills, and ability to demonstrate an understanding of the retail sector, ideally within a charity context.
- Leadership skills, ability to lead a team of people with passion and enthusiasm, and demonstrate appropriate leadership and desired behaviors.
- Commercial awareness, ability to make decisions to drive revenue, and organize in-shop events and sales promotions.
- Ability to communicate with a variety of people at different levels, understand excellent customer service, and act as an ambassador for Cards for Good Causes in the local community.
What We Offer:
- A competitive hourly rate of £11.44.
- The opportunity to work with a leading charity retailer and make a difference in the local community.
- A supportive and collaborative team environment.
How to Apply:
Click "APPLY" now to submit your application. We look forward to hearing from you.
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