Senior Systems Specialist
1 week ago
About the Role
We are seeking a highly skilled Senior Systems Specialist to join our team at QinetiQ. As a key member of our SAP SuccessFactors landscape, you will play a critical role in shaping the roadmap and leading continuous improvement activities.
Key Responsibilities
- Assist in the management of the change process, gathering and formalising business change requirements and supporting the management of changes.
- Oversee and be an escalation point for issues/incidents working closely with our internal centre of excellence teams and 3rd party support partners.
- Undertake configuration changes across the SuccessFactors module suite based on the QinetiQ SuccessFactors support model and coordinating testing activities managing them through change control process.
- Provide end user support and coaching to ensure adoption, training and support to key stakeholders.
- Support in the routine system activities including role based permissions, system monitoring, verifying the integrity and availability of the system, data imports and reporting.
Requirements
- Strong knowledge of SuccessFactors and the wider SAP product and systems landscape supporting multiple modules.
- Extensive experience in supporting HRIS solutions and a broad understanding of end-to-end HR processes.
- In depth knowledge and understanding of development and change management lifecycles.
- The ability to problem solve, see the wider picture to enable the identification of root causes and to recommend corrective and preventative actions.
- Proven experience working effectively with internal and external customers.
What We Offer
- Adaptive and flexible working
- Generous holiday allowance
- Health Cash Plan, Private Medical Insurance, and Dental Insurance
- Matched contribution pension scheme, with life assurance
- Employee discount portal
- Holiday Trading
- Support for the Armed Forces community
- Payroll Giving and Volunteering
About QinetiQ
We are a leading defence and security company that supports the UK's armed forces and other government agencies. Our volunteering programme enables our people to use their professional skills to make a positive difference in our local communities. We support a number of charities that are important to our people, including those which help the defence community.
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