Food and Beverage Team Lead
4 weeks ago
Cineworld Cinemas Ltd is seeking a highly skilled and experienced Food and Beverage Team Lead to join our team.
Key Responsibilities:- Cash Handling and Reconciliation: Ensure accurate and efficient cash handling procedures, including reconciliation of cash and credit transactions.
- Food Handling and Stock Control: Maintain high standards of food quality, safety, and presentation, while controlling stock levels and minimizing waste.
- Technology and Operations: Utilize IT systems, till operations, and telephones to manage daily tasks, monitor sales, and maintain customer satisfaction.
- Cleaning and Maintenance: Ensure a clean and safe environment for customers and staff, adhering to health and safety regulations.
- Sales and Revenue Growth: Implement strategies to increase sales and revenue, while maintaining high customer satisfaction levels.
- Standards and Compliance: Monitor and maintain high standards of customer service, food quality, and operational efficiency, ensuring compliance with company policies and regulations.
- Customer Interaction: Develop strong relationships with customers, addressing their needs and resolving complaints in a professional and courteous manner.
- Team Induction and Training: Provide comprehensive induction and training to new team members, ensuring they understand company policies, procedures, and expectations.
- Team Coaching and Development: Coach and develop team members to achieve their full potential, promoting a positive and supportive team culture.
- Compliance and Standards: Monitor and maintain high standards of compliance, ensuring adherence to company policies, health and safety regulations, and quality standards.
In return for your hard work and commitment, you will enjoy a range of benefits, including FREE MOVIES, Cineworld Cinepass, and discounts on food and drink. This is a fantastic opportunity to join a dynamic team and contribute to the success of Cineworld Cinemas Ltd.
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Food and Beverage Team Lead
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